Using the client portal

The client portal shows every request linked to your email address, with live status.

Signing in

1. Go to portal login.
2. Enter the email you used on your request.
3. We email you a six-digit code — enter it and you're in. No password exists, so there's nothing to forget or leak.

What you'll see

Each request appears with its reference number and current status: received, reviewing, scheduled, quoted, in progress, or complete.

Troubleshooting

• No code email? Check spam, and confirm you used the same address as your request.
• No requests showing? Requests link by email — if you submitted under a different address, sign in with that one.
• Still stuck? Email support@washgridhq.com.