Quotes, billing and payment
How quoting works
Every quote is written and property-specific: which surfaces, which methods, and the price. We quote after reviewing your property — never sight-unseen over the phone — because surface condition and access genuinely change the work.
What the scope includes
The written scope lists each surface and its method (pressure, soft wash, pure water, deionized), so you're comparing real like-for-like if you get other bids. If a surface isn't listed, ask — additions are priced before work starts, never invoiced as surprises.
Payment
Payment is due at completion unless your agreement says otherwise. Commercial and recurring accounts can arrange invoicing terms during scheduling.
Questions about an invoice
Email support@washgridhq.com with your reference number and we'll sort it out.
Still stuck?
Message us with the chat bubble, email support@washgridhq.com, or check your request in the client portal.